TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using the website at movermarketing.ai (the "Site") or engaging the services of Mover Marketing AI ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use the Site or our services.

These Terms apply to all visitors, users, and clients of the Site and our services. We reserve the right to update or modify these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.

By submitting information through any form on the Site -- including contact forms, audit requests, newsletter signups, and service inquiries -- you consent to receive email communications from Mover Marketing AI, including marketing emails, newsletters, and service-related updates. You may unsubscribe from marketing communications at any time using the unsubscribe link provided in each email.

2. Description of Services

Mover Marketing AI is a digital marketing agency that provides services exclusively for moving companies. Our services include, but are not limited to:

• Search engine optimization (SEO) for local and national visibility
• Google Business Profile optimization and management
• Website design, development, and conversion optimization
• Pay-per-click (PPC) advertising and Google Ads management
• Content marketing, social media management, and reputation management
• Analytics, reporting, and AI-powered marketing technology

The specific scope of services provided to you will be outlined in a separate service agreement or statement of work. We are not attorneys, certified public accountants, or financial advisors. Any references to tax deductibility or financial benefits of our services are based on general experience and should not be construed as professional financial or legal advice. Consult a qualified professional regarding your specific situation.

3. Account Access and Registration

Certain features of the Site or our services may require you to register an account or provide personal information. It is a condition of your use that all information you provide is accurate, current, and complete. We reserve the right to refuse access or terminate accounts if any information is found to be inaccurate, incomplete, or fraudulent.

If you are provided with login credentials, you are responsible for maintaining the confidentiality of your password and account information. You agree to accept responsibility for all activities that occur under your account. Passwords are for individual use only. You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. User Responsibilities and Restrictions

By using the Site or our services, you agree to:

• Provide accurate, current, and complete information when filling out forms or communicating with us
• Not use the Site for any unlawful purpose or in violation of any applicable laws or regulations
• Not attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems
• Not interfere with or disrupt the operation of the Site or the servers and networks connected to it
• Not reproduce, distribute, modify, or create derivative works of any content on the Site without prior written consent
• Not engage in co-branding, framing, or unauthorized hyperlinking to or from the Site without our express written permission

You may not post, send, submit, or transmit any material through the Site that: (a) infringes on any third party's intellectual property or proprietary rights; (b) is unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable; (c) contains viruses, malware, or any harmful code; (d) impersonates any person or entity; (e) solicits funds, advertisers, or sponsors without authorization; or (f) disrupts the normal operation of the Site or other users' experience.

5. Intellectual Property and Trademarks

All content on the Site, including but not limited to text, graphics, logos, images, software, and the overall design and arrangement thereof, is the property of Mover Marketing AI or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. No text or images may be reproduced without our express written consent; unauthorized reproduction is subject to applicable penalties under intellectual property law.

All trademarks, service marks, and logos displayed on the Site are the property of Mover Marketing AI or their respective owners. Nothing on the Site grants any license or right to use any trademark without the written permission of the trademark owner. The Company and any party that provided trademarks to the Company retain all rights with respect to their respective marks appearing on the Site.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal and business evaluation purposes. You may print copies of Site content solely for your personal, non-commercial use, provided you do not remove or alter any copyright or proprietary notices. This license does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any Site content for commercial purposes without our express written permission.

For client engagements, ownership of deliverables and work product will be governed by the terms of your specific service agreement.

6. User Submissions

Any content, remarks, suggestions, ideas, feedback, reviews, or other information you submit or communicate to us through the Site or our services ("Submissions") shall be considered non-confidential and non-proprietary. By making a Submission, you grant Mover Marketing AI a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Submission in connection with our business.

You represent and warrant that you own or otherwise control all rights to any Submission you provide, and that such Submission does not violate the rights of any third party.

7. Payment Terms and Refund Policy

If you engage our paid services, the following terms apply:

• Pricing: Service fees, billing cycles, and payment terms will be outlined in your service agreement or proposal. All prices are in US Dollars unless otherwise specified.
• Recurring Billing: Subscription-based services are billed on a recurring cycle (typically every 30 days) to the payment method on file. By enrolling in a subscription, you acknowledge and agree to recurring charges at the agreed-upon rate. You may cancel your subscription by providing written notice via email at least fifteen (15) business days before the next billing date. Cancellation takes effect at the end of the current billing period.
• Payment Schedule: Payments are due according to the schedule set forth in your service agreement. We may use third-party payment processors to handle billing.
• Late Payments: We reserve the right to suspend services for accounts with overdue balances. Late payments may be subject to interest charges as outlined in your service agreement.
• Refund Policy: All sales are final. No refunds will be issued for services rendered. If you believe a billing error has occurred, contact us within thirty (30) days of the charge at team@movermarketing.ai. We reserve the right to pursue appropriate remedies against fraudulent chargeback or refund claims.

8. Email Communications

By subscribing to our newsletter, submitting a form, or purchasing services, you agree to receive email communications from Mover Marketing AI, including but not limited to newsletters, marketing content, service updates, and promotional materials. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email or by contacting us directly.

Please note that unsubscribing from marketing emails does not affect transactional or service-related communications necessary for the administration of your account or active services.

9. Third-Party Links and Affiliate Disclosure

The Site may contain links to third-party websites or services that are not operated or controlled by us. These links are provided for your convenience and do not signify our endorsement of, or responsibility for, the content, products, or practices of any linked site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. Access to linked sites is at your own risk.

Some links on the Site may be affiliate links, meaning the Company may receive a portion of sales or a referral fee from purchases made through those links. The presence of affiliate links does not influence our editorial content or recommendations. By using the Site, you acknowledge the presence of affiliate links.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Mover Marketing AI and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, pain and suffering, or emotional distress, arising from or related to your use of the Site or our services, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claims arising from or related to the Site or our services shall not exceed the total amount you paid to us during the twelve (12) months preceding the claim.

We do not guarantee specific results from our marketing services. Search engine rankings, website traffic, lead generation, and other performance metrics are influenced by numerous factors beyond our control, including search engine algorithm changes, market conditions, and competitor activity. You are responsible for implementing your own data backup and security procedures when downloading files or interacting with the Site.

11. Disclaimer of Warranties

The Site and all content, materials, information, and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that any information provided on the Site is accurate, complete, or current. Your use of the Site is at your own risk, and you are solely responsible for any damage to your computer system or loss of data resulting from your use of the Site.

12. Termination

We reserve the right to terminate or suspend your access to the Site at any time, without prior notice or liability, for any reason, including if you breach these Terms.

For active service clients, termination of services will be governed by the terms of your individual service agreement. Upon termination of services, we will provide any deliverables owed up to the date of termination as specified in your agreement. Upon cancellation of any subscription, access to content and tools associated with that subscription will become unavailable.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, and indemnification.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mover Marketing AI and its officers, directors, employees, agents, subsidiaries, affiliates, licensors, content providers, service providers, and contractors from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from: (a) your use of the Site or our services; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any third-party claims resulting from your use of information obtained through the Site.

14. Security

You are prohibited from using the Site or any connected systems to compromise security, tamper with system resources, or gain unauthorized access to accounts or networks. Violations of system or network security may result in civil or criminal liability. We will fully cooperate with law enforcement authorities or court orders requesting or directing us to disclose the identity of anyone engaging in activities that violate these Terms.

By accepting these Terms, you waive and hold harmless the Company from any claims resulting from actions taken by the Company during or as a consequence of investigations by the Company or law enforcement authorities related to potential violations of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Cobb County, Georgia, and you consent to the personal jurisdiction of such courts.

16. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect. These Terms of Service, together with any applicable service agreements, constitute the entire agreement between you and Mover Marketing AI relating to the subject matter herein.

17. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of material changes by posting the updated Terms on this page and updating the "Effective Date." Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

18. Customer Support

For questions, comments, billing inquiries, or support requests regarding Mover Marketing AI products and services, please contact us via email. All support requests must be submitted by email; support requests sent via social media will not be processed.