# Reviews & Reputation

Reviews affect both rankings and whether customers call. Learn what review platforms allow, how to ask for reviews, and how to handle negative ones.

- Canonical URL: https://movermarketing.ai/learn/reviews
- Learning Center: https://movermarketing.ai/learn
- Related service: [Reputation management](https://movermarketing.ai/services/reputation-management)

## Articles

- [How to remove a Google review](https://movermarketing.ai/learn/reviews/how-to-remove-a-google-review) — [Markdown](https://movermarketing.ai/learn/reviews/how-to-remove-a-google-review.md): A business can't delete a Google review, but it can report a review that breaks Google's content policies, and Google removes the review if it finds a violation.
- [What is review gating?](https://movermarketing.ai/learn/reviews/what-is-review-gating) — [Markdown](https://movermarketing.ai/learn/reviews/what-is-review-gating.md): Review gating is screening customers before asking for a review, so that only the ones likely to leave a positive review are sent to a public site like Google, while unhappy customers are steered away.
- [How to get more Google reviews](https://movermarketing.ai/learn/reviews/how-to-get-more-google-reviews) — [Markdown](https://movermarketing.ai/learn/reviews/how-to-get-more-google-reviews.md): A business gets more Google reviews by asking every customer, sending a direct review link or QR code, and replying to the reviews it receives, without incentives or selective asking.
- [How to respond to negative reviews](https://movermarketing.ai/learn/reviews/how-to-respond-to-negative-reviews) — [Markdown](https://movermarketing.ai/learn/reviews/how-to-respond-to-negative-reviews.md): To respond to a negative review, check whether it breaks Google's policies, then reply promptly and politely, address the specific complaint, apologize where appropriate, and move the details to a private conversation.
- [What is review velocity?](https://movermarketing.ai/learn/reviews/what-is-review-velocity) — [Markdown](https://movermarketing.ai/learn/reviews/what-is-review-velocity.md): Review velocity is the rate at which a business receives new reviews over time; local SEO practitioners widely rank a steady flow of reviews among the strongest local ranking factors, though Google doesn't publish it as one.