# How to Claim Your Business in ChatGPT (Step by Step)

How to claim your business in ChatGPT through Business Hub: every screen from search to domain and ID checks, with screenshots from claiming our own profile.

- Canonical URL: https://movermarketing.ai/blog/claim-your-business-in-chatgpt
- Category: Local SEO
- Author: Nicholas DiMoro
- Read time: 9 min read
- Tags: claim your business in chatgpt, chatgpt business hub, businesses in chatgpt, chatgpt business profile, moving company ai search

## Summary

To claim your business in ChatGPT, sign in to ChatGPT, open Business Hub at chatgpt.com/business-hub, search for your business, verify that you control it, and then pass an identity check with a government-issued ID. OpenAI launched Business Hub on November 10, 2026, as part of a beta it calls Businesses in ChatGPT https://openai.com/index/introducing-businesses-chatgpt/ . We claimed Mover Marketing AI the day after 

## Key Takeaways

- You claim your business in ChatGPT through Business Hub at chatgpt.com/business-hub. You need your own ChatGPT account, but no ads account or Enterprise agreement.
- ChatGPT asks how customers reach you: at a physical location or through a website. The physical path asks for a street address, and OpenAI says local stores and restaurants can currently claim only an existing U.S. listing.
- Website businesses prove control of their domain with a DNS TXT record. In our test the record expired about 30 minutes after ChatGPT showed it, so have DNS access ready before you start.
- Your profile stays a draft until you pass an identity check with a government-issued ID. The blue check appears only after that check is approved.
- Claiming lets you manage your details and see mentions, website clicks and discovery topics. OpenAI says it doesn't guarantee more visibility, and ads don't change ChatGPT's independent answers.

## Main Sections

- What does claiming your business in ChatGPT get you?
- What do you need before you start?
- How do you claim your business in ChatGPT?
- Step 1: Open Business Hub and search for your business
- Step 2: Tell ChatGPT how customers reach you
- Step 3: Add your website
- Step 4: Verify your claim
- Step 5: Pick a category and describe your business
- Step 6: Add contact details (carefully)
- Step 7: Answer the delivery and return questions, then submit
- Step 8: Verify your identity with Persona
- Can moving companies claim a business in ChatGPT?

## How-To Steps

1. **Open Business Hub:** Sign in to ChatGPT with your own account and go to chatgpt.com/business-hub.
2. **Search for your business:** Type your business name. Select your listing if it appears, or choose Create if there's no match.
3. **Choose how customers reach you:** Pick At a physical location or Through a website, whichever truthfully describes how customers do business with you.
4. **Verify your claim:** Use one of the methods ChatGPT offers: business phone, business email, a DNS TXT record on your website's domain, or a Shopify store.
5. **Add your details:** Choose a category, write a description of up to 300 characters, and add contact details. Any phone number you add needs its own code.
6. **Answer delivery and returns, then submit:** Service businesses usually pick We don't offer delivery and Returns not accepted. Submitting saves the profile as a draft.
7. **Verify your identity:** In your business overview, click Verify and complete the Persona identity check with a government-issued ID.
8. **Give your agency access:** After approval, the admin who claimed the business can add teammates and grant an agency access from Business Hub.

## FAQs

### How do I claim my business in ChatGPT?

Sign in to ChatGPT, open Business Hub at chatgpt.com/business-hub, and search for your business. Select your listing, or create one if you run an eligible online business. Verify by phone, business email, website domain or Shopify, then finish the identity check with a government-issued ID.

### Does it cost anything to claim a business in ChatGPT?

We saw no fee anywhere in the claim flow. OpenAI says you don't need an ads account or a ChatGPT Enterprise agreement to claim an eligible business.

### Can a moving company claim its business in ChatGPT?

Yes, if it can pass verification. The At a physical location path asks for a street address, and OpenAI says local stores and restaurants can currently claim only an existing U.S. listing. Pick the option that truthfully describes how your customers reach you, because OpenAI's policy requires accurate business details.

### Will claiming my business make ChatGPT recommend it more?

OpenAI says claiming doesn't guarantee more visibility or give you control over ChatGPT's independent recommendations. It lets you correct your details and see how often ChatGPT mentions you.

### Why didn't my phone verification code arrive?

In our test, ChatGPT couldn't send a code to a toll-free 844 number by text or by automated call. Use a number that can receive texts, or leave the phone field empty if you verified another way.

### How do I get the blue verified check in ChatGPT?

Claiming alone doesn't add it. The blue check appears after OpenAI approves your Persona identity verification, which asks for a government-issued ID and may ask for business registration details.

### Can my marketing agency manage my ChatGPT business profile?

Yes. After your claim is approved, the admin who claimed the business can grant an agency access from Business Hub. OpenAI asks that each person use their own ChatGPT account, so don't share your login or forward your claim invitation.

### Do I need to claim each location separately?

Yes. OpenAI says each brand is managed separately and claiming the main brand doesn't claim its locations.
